Orders received that are incorrect should be advised within 2 days of delivery.
Faulty Items can be returned directly to us and we will send out a replacement, where no replacement is available, a refund will be issued. You should return it along with the order number and a description of the fault. If the product is faulty, we will pay for the postage to return it to us (return postage should be at reasonable cost). The delivery address for returns is below. You must contact us for a returns tracking number. We will not accept any returns unless contacted first for a returns tracking number by using the Contact Us in the site help box or by phoneing us on the number below.
Address:
Milner Menswear Ltd
Hall Green
Birmingham
B28 9JA
Tel/Fax: +44 (0)121 744 0774
Returned items should be sent recorded delivery for your security.
If a returned item is found to be not faulty, the product will be returned to You at your expense.
A return address label is attached to each order with a returns address on it, if an order cannot be delivered the Post Office will keep it for five days, after that it will be returned to sender, do not send goods back to this address until contacting as mentioned above.
Cancellation
Under the Distance Selling Regulations 2000 ("DSR"), you have the right to cancel the contract for your purchase(s) within 7 working days of delivery. If you wish to cancel your order, please email us If your goods have already been despatched, you must return them in perfect condition, unused and in the original packaging. We will credit you with the price of the cancelled products once we have received and checked them. We will not refund any postage costs incurred.
Every effort is made to ensure that all products are in full supply where available, products that are not available are normally back in stock within 14 days, subject to manufacturer availability.
Every effort is made to ensure that the information on this site is accurate, but we accept no liability for any errors on the site.
Milner Menswear reserves the right to change the terms & Conditions without notice.
